FAQ

Answers to all frequently asked questions may be found here.

Customer Care

You can contact our customer support team via email at admin@professayhub.com. We are available 24/7 to address any concerns, answer questions, and assist you throughout the content creation process.

Our customer care team is here to guide you at every stage. If you need help filling out the order form, choosing the right content package, or making revisions, reach out, and we'll be happy to assist.

Order & Delivery

To place an order, simply fill out the order form on our website with your content requirements. Once submitted, our team will assign the best writer for your project, and you’ll receive a confirmation email with your delivery timeline.

Delivery times depend on the complexity of the project. For most orders, expect delivery within 1-72 hours. For larger orders, like eBooks or extensive reports, the timeline will be communicated upfront.

Pricing & Payment

Pricing is based on the type of content, word count, and complexity of the project. We offer transparent, upfront pricing with no hidden fees, and you only pay for the content you need.

We accept payments through secure gateways, including credit cards, debit cards, and PayPal. All transactions are securely encrypted for your protection.

Quality & Satisfaction

Each piece of content goes through a thorough quality review by a Human Quality Assistant and is checked using tools like Copyscape and Grammarly. We ensure all content is original, not AI generated, error-free, and aligned with your project brief.

We offer free revisions to ensure the final content meets your expectations. Your satisfaction is our priority, and we will work with you until you're completely happy with the result.

Security & Confidentiality

We take security seriously. All client data and project details are kept confidential, and we use encryption to protect your information. Your content is never shared with third parties.

No, all content is created specifically for you and is 100% original. Once delivered, it becomes your property, and we do not reuse or resell any content.

Writers & Language

Our team consists of hand-picked, expert writers with experience in various industries. We assign writers based on their expertise to ensure the best match for your project

Yes! We offer content in multiple languages, and you can specify your preferred tone, style, and voice to ensure the content aligns with your brand or audience.